Carol works for:
Ascena Retail Group, Inc. (NASDAQ – ASNA), is a leading specialty retailer offering clothing, shoes, and accessories for missy and plus-size women under the Ann Taylor, LOFT, Lou & Grey, Lane Bryant, Cacique, maurices, dressbarn, and Catherines brands, and for tween girls under the Justice brand. ascena operates through its subsidiaries approximately 4,900 stores throughout the United States, Canada and Puerto Rico.
Carol Brouillette is the face of supply chain for the shared services function of Ascena retail group. She is the operations and system expert for all distribution processes. Her official title is Carols influence and relationships with her main customers have allowed ascena to successfully support massive change. She is required to nine brands, the distribution management, transportation, IT, and the business transformation teams.
Influencing the supply chain with in ascena:
Carol’s influence to ascena has been immeasurable to the supply chain community. Carol knows that her knowledge gained over the years has been invaluable to her ability to support all the change that retail demands. She has been key in keeping the cost per unit down and can utilize the volume to get better shipping cost.
Carol is extremely hard-working. Her ability to be the subject matter expert on multiple blue chip projects at the same time is amazing to watch. The brand executives trust her to be the go to person for the brands Inventory Control, Allocation, and IT departments.
Create Positive impact on people around them:
Over the last three years ascena moved 8 brands and dealt with 5 different distribution centers. Over those three years Carol sat in daily, weekly, and monthly meetings providing her insight. She helped everyone. She visited and had calls with third party facilities so they would understand the reason they had to pack trailers a certain way. Her hard work and positive attitude ensure the receiving distribution center had very successful go-lives. The IT testing team knew they could trust Carol; they were very happy because she found key scenarios that they weren’t going to test that could have been disastrous. This meant she positively impacted the distribution center move. The other huge impact Carol had was when she would travel to the brand offices and complete her information sessions. This always calmed the concerns at the brands.
As you can imagine, dedication is not a problem for Carol. She has worked through many vacations and weekends to ensure systems are up and running for any updates to systems. For example, she has driven through the middle of the night to ensure she is on-site to support the eCommerce fulfillment center during system problems.
Positively represent the supply chain industry:
Carol always stresses that the fact that you must understand the complete process, from placing a purchase order at the brand to the goods arriving on the sales floor. She always thinks “big picture”. Dealing with so many different and diverse brands all over the country has required her to have an open mind on developing solutions and integrating them into a preexisting supply chain.
Carol has even used positive influence when working with external groups. When she saw the need she would take the extra time and meet with the conveyor contractors and the building expansion crew. She used her knowledge to help them understand the ascena goals and why ascena was asking them to complete specific aspects of their projects.
Carol has been asked to be a speaker at multiple vendor conferences. She will be presenting at the upcoming Manhatten conference.